Senior Manager, Channel & Retail Partnerships

Role Overview
Senior Manager, Channel & Retail Partnerships owns channel sales performance across Rapsodo’s key retail partners, with direct accountability for revenue, profitability, and execution quality. This role is responsible for driving sell-in, sell-through, inventory health, pricing and promotional execution, and partner readiness, while also ensuring strong end-user activation and subscription conversion for Rapsodo’s software platforms.

The role sits within the Golf Business Unit and works cross-functionally with Sales, Marketing, Operations, and Product to ensure retail partners are fully enabled to position and sell Rapsodo’s offerings effectively.

Core Responsibilities

Retail Channel Execution (Primary)

• Own day-to-day execution with key strategic retail channels, aligned for brand and customer priorities, with accountability for sustainable and profitable revenue growth
• Develop annual joint business plans with key strategic retail partners, aligned to revenue, margin, and brand priorities
• Ensure partners are launch-ready for new products (training, assets, inventory readiness, messaging)
• Drive consistency in pricing, promotions, and merchandising across accounts
• Monitor sell-through performance and flag risks or opportunities early
• Lead annual top-to-top meetings with strategic retail partners (e.g., Dick’s, PGA Superstore, Best Buy, Worldwide Golf)

Partner Enablement & Readiness

• Coordinate partner education (product updates, positioning, demos)
• Ensure marketing materials, content, and promotions are deployed correctly and on time
• Act as the single point of accountability for partner feedback into internal teams

Commercial Hygiene & Reporting

• Track partner performance vs. plan (sell-in, sell-through, inventory health)
• Analyze POS, sell-through, and eCommerce performance to identify growth opportunities and inform account strategy
• Own accurate forecasting in partnership with Operations and Finance to support service levels and inventory health
• Surface gaps in execution, forecasting, or communication
• Partner with Finance and Sales Ops to improve visibility and predictability
• Manage channel-specific budget allocations and evaluate ROI on major programs to inform future investment decisions

Cross-Functional Coordination

• Work with Marketing on retail-specific GTM execution
• Work with Product on launch timing, readiness, and field feedback
• Work with Ops on inventory flow, allocations, and constraints

Requirements

• Qualifications
  • Bachelor’s degree required; MBA preferred
  • 7+ years of experience in channel, retail, or strategic account management within consumer hardware, sporting goods, or adjacent categories
  • Demonstrated success managing top-tier national retailers, including joint business planning and top-to-top leadership engagement
  • Strong command of retail economics, including sell-in vs. sell-through, inventory productivity, turns, GM$, and promotional ROI
  • Demonstrated experience with SaaS or subscription-based business models, including understanding of activation, subscription attach rates, lifecycle value, and how retail execution impacts downstream software monetization
  • Proven track record of driving profitable growth through execution excellence, not just relationship management
  • Data-driven operator with experience leveraging POS, inventory, and eCommerce performance data to inform account strategy and forecast accuracy
  • Experience operating in an omnichannel environment, with clear understanding of how retail, eCommerce, and DTC dynamics intersect
  • Strong negotiation, executive communication, and presentation skills; able to influence cross-functionally across Sales, Marketing, Ops, and Product
  • High ownership mindset with the ability to prioritize, problem-solve, and execute in a fast-paced, ambiguous environment